Comprehensive MSP Service Tiers
Our three-tier MSP strategy provides scalable energy management solutions from basic monitoring to enterprise-scale operations, ensuring optimal ROI across all customer segments.
Basic
Essential Monitoring
10-15%
Profit Margin
Pricing Range
Monthly: $2,500 - $7,500
Annual: $30K - $90K
SME (10-500 employees)
Core Features
- 24/7 Energy monitoring and alerting
- Basic reporting and analytics
- Remote system management
- Email and phone support
- Compliance monitoring
- Monthly performance reports
+2 more features
RECOMMENDED
Premium
Advanced Analytics
30-45%
Profit Margin
Pricing Range
Monthly: $10,000 - $25,000
Annual: $120K - $300K
Large Enterprise (500-5000 employees)
Core Features
- Advanced predictive analytics
- Custom dashboards and reports
- Performance optimization consulting
- Dedicated account manager
- Priority support (4hr response)
- Weekly strategy reviews
+4 more features
Enterprise
Complete Operations
45-60%
Profit Margin
Pricing Range
Monthly: $25,000+
Annual: $300K+
Fortune 500 (5000+ employees)
Core Features
- Full-scale managed operations
- White-label service options
- Custom solution development
- Dedicated engineering team
- 24/7 concierge support
- Real-time strategic consulting
+6 more features
Detailed Service Breakdown
Basic Tier
Essential Monitoring - 10-15% Margin
Client Profile
Employees:10-500
Annual Revenue:$1M-$50M
Energy Spend:$50K-$500K
Locations:1-5 sites
Core Services
- 24/7 Energy monitoring and alerting
- Basic reporting and analytics
- Remote system management
- Email and phone support
- Compliance monitoring
- Monthly performance reports
- Standard SLA (99.5% uptime)
- Energy usage optimization tips
Additional Services
- Equipment health monitoring
- Automated fault detection
- Basic energy forecasting
- Regulatory compliance tracking
Premium Tier
Advanced Analytics - 30-45% Margin
Client Profile
Employees:500-5000
Annual Revenue:$50M-$1B
Energy Spend:$500K-$5M
Locations:5-25 sites
Core Services
- Advanced predictive analytics
- Custom dashboards and reports
- Performance optimization consulting
- Dedicated account manager
- Priority support (4hr response)
- Weekly strategy reviews
- Enhanced SLA (99.9% uptime)
- Energy efficiency recommendations
- Integration with existing systems
- Real-time cost optimization
Additional Services
- Predictive maintenance planning
- Advanced energy forecasting
- Custom KPI development
- ROI tracking and reporting
- Training and onboarding
- Strategic energy planning
Enterprise Tier
Complete Operations - 45-60% Margin
Client Profile
Employees:5000+
Annual Revenue:$1B+
Energy Spend:$5M+
Locations:25+ sites globally
Core Services
- Full-scale managed operations
- White-label service options
- Custom solution development
- Dedicated engineering team
- 24/7 concierge support
- Real-time strategic consulting
- Premium SLA (99.99% uptime)
- Advanced AI-driven optimization
- Enterprise system integration
- Global multi-site management
- Custom API development
- Executive reporting and insights
Additional Services
- Custom software development
- Legacy system modernization
- Strategic partnership facilitation
- Regulatory compliance management
- Carbon footprint optimization
- Executive advisory services
- M&A energy due diligence
- Global deployment support
Service Tier Comparison
| Feature | Basic | Premium | Enterprise |
|---|---|---|---|
| Monitoring & Alerting | Basic | Advanced | AI-Powered |
| Reporting | Monthly | Weekly | Real-time |
| Support Response | 24 hours | 4 hours | 1 hour |
| Account Management | Shared | Dedicated | Team |
| Customization | Limited | Moderate | Full |
| Integration | Standard | Advanced | Custom |
| SLA Uptime | 99.5% | 99.9% | 99.99% |
| Training | Online | Live + Online | On-site |
Implementation Timeline
1
Discovery & Assessment
2-4 weeksEnergy audit and system analysis
2
Solution Design
1-2 weeksCustom MSP service configuration
3
System Integration
2-6 weeksPlatform deployment and testing
4
Go-Live & Training
1-2 weeksStaff training and system activation
5
Optimization
OngoingContinuous improvement and monitoring
ROI by Service Tier
Basic Tier
15-25%
Average ROI
18-month payback period
Premium Tier
35-50%
Average ROI
12-month payback period
Enterprise Tier
50-70%
Average ROI
8-month payback period